Desktop Support Engineer

Job Overview:

We are looking for a Desktop Support Engineer to provide end-user IT support, troubleshoot system and network issues, and ensure the smooth functioning of desktops, Outlook, printers, and basic firewall/network operations. This role requires hands-on technical support, quick issue resolution, and coordination with internal teams to maintain IT efficiency.

Key Responsibilities:

✔ Provide desktop and laptop support to end users.
 ✔ Configure and troubleshoot Microsoft Outlook issues.
 ✔ Install, configure, and support network/local printers.
 ✔ Perform Windows 10/11 installation and system configuration.
 ✔ Handle basic firewall and network connectivity issues.
 ✔ Troubleshoot LAN, Wi-Fi, and VPN-related problems.
 ✔ Provide remote support to users when required.
 ✔ Maintain IT asset inventory and technical documentation.
 ✔ Ensure timely resolution of user tickets and IT incidents.

Requirements:

✅ Diploma/Bachelor’s degree in IT, Computer Science, or Hardware & Networking.
 ✅ 1–3 years of experience in desktop support or IT helpdesk roles.
 ✅ Strong knowledge of Windows OS and system troubleshooting.
 ✅ Hands-on experience with Outlook configuration and support.
 ✅ Experience in printer installation and troubleshooting.
 ✅ Basic knowledge of networking and firewall management.
 ✅ Good communication and end-user support skills.

🔹 Join Mack Insurance Surveyors and be a key part of our IT support team! Apply now. 🚀

Location: Delhi
Salary: Not Disclosed
📩 Drop your resume at : software.support@mack.co.in